Careers

K & M Communications is always looking to add talented people to our team. We offer health insurance (company pays 70%), 401k (4% match) and we pay 100% of long-term disability insurance.

We are currently looking for seasoned account executives with strong knowledge in VoIP and seasoned project managers.

If you would like to join our team, please submit your resume to rlane@kandmcommunications.com or use the form here.




    Careers

    Sales/Account Executives
    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. We are currently searching for an experienced Account Executives in the integrated communication solutions industry. This roles involves finding new business opportunities and managing existing customer relationships.

    The ideal candidate should have experience in sales and be reliable and professional to achieve the balance between customer satisfaction and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

    Responsibilities

    • Creating detailed business plans to facilitate the attainment of goals and quotas
    • Managing the entire sales cycle from finding a client to securing a deal
    • Discover new sales opportunities through networking and turn them into long-term partnerships
    • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
    • Negotiate agreements and keep records of sales and data

    Requirements

    • Proven experience as an Account Executive, or in other sales/customer service role
    • Knowledge of market research, sales, and negotiating principles
    • Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
    • Excellent communication/presentation skills and ability to build relationships
    • Organizational and time-management skills
    • A business acumen
    • Enthusiastic and passionate
    • BS or BA in business administration, sales or marketing

     

    Project Manager
    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service.

    We are looking for an experienced Project Manager to manage small and large scale commercial and residential projects. This role involves managing and delivering every project on-time within budget and scope and should have a background in business skills, management, budgeting, and analysis.

    The ideal candidate would be skilled at getting the best out of the people and projects that they oversee. We are looking for passionate driven project managers that will thrive when working and overseeing project teams.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

     

    Responsibilities

    • Coordinate internal resources and third parties/vendors for the flawless execution of projects
    • Ensure that all projects are delivered on-time, within the scope and within budget
    • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
    • Ensure resource availability and allocation
    • Develop a detailed project plan to track progress
    • Use appropriate verification techniques to manage changes in project scope, schedule, and costs
    • Measure project performance using appropriate systems, tools, and techniques
    • Report and escalate to management as needed
    • Manage the relationship with the client and all stakeholders
    • Perform risk management to minimize project risks
    • Establish and maintain relationships with third parties/vendors
    • Create and maintain comprehensive project documentation

    Requirements

    • Great educational background, preferably in the fields of computer science or engineering for technical project managers
    • Proven working experience as a project administrator in the information technology sector
    • Solid technical background, with understanding or hands-on experience in software development and web technologies
    • Excellent client-facing and internal communication skills
    • Excellent written and verbal communication skills
    • Solid organizational skills including attention to detail and multi-tasking skills
    • Strong working knowledge of Microsoft Office
    • PMP certification is a plus 

     

    Security Technician

    Full-time position

    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. We are looking for security technicians which will perform the installation, programming and repairing access control, CCTV and alarm systems.

    The ideal candidate should have experience in implementing different security solutions to help achieve a balance between customer satisfaction and a solutions-driven approach.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

    Responsibilities

    • Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required. Examine systems to locate problems such as loose connections or broken insulation. Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets, then position and terminate cables, wires and strapping.
    • Inspect installation sites and study work orders, building plans, and installation manuals in order to determine materials requirements and installation procedures have been met.
    • Install, maintain, or repair security systems, alarm devices, and related equipment, following blueprints of electrical layouts and building plans.
    • Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach electrical and telephone wiring in order to connect components. Mount raceways and conduits, and fasten wires to wood framing, using staplers.
    • Test and repair circuits and sensors, following wiring and system specifications. Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.
    • Keep informed of new products and developments. Request orders for replacement parts. Performs a variety of marginal duties not listed, to be determined and assigned
    • Identifies troubleshoots and resolves hardware, software, and basic network related problems encountered by end-users of the network. Has a basic understanding of IPV4 and how to assign a computer an IP address.
    • Extensive travel is required for this position. All expenses are paid for or reimbursed by the company. 

    Requirements

    • Licensed journeymen or Massachusetts Class D Systems Technicians are preferred, but not required. Applicants will be working in both new construction environments and client offices.
    • Experience with access control system installations and programming
    • Experience with CCTV system installations and programming
    • Computer networking skills preferred
    • Neat and professional appearance
    • Strong work ethic and good communication skills
    • Ability to work as part of a team
    • Must be able to pass a background check
    • Must comply with random drug screenings

     

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    AV Technician

    Full-time Position

    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. We are looking for audio-visual technicians which would perform the installation of audio, video, electronic communications, and presentation systems equipment (including cabling and terminations).

    The ideal candidate must have previous experience in the service and installation of audio, video and presentation systems and would work with assigned project managers to lead and complete the planning, integration, testing, and customer acceptance of the assigned project within the time and budget parameters of the project.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

    Responsibilities

    • Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables for conference rooms and high-end home theatre configurations.
    • Ensure equipment is installed according to the designated layout.
    • Test and resolve equipment issues.
    • Diagnose and correct media system problems.
    • Mix sound inputs and feeds.
    • Coordinate audio feeds with television images.
    • Send in equipment for repairs as needed.
    • Switch video input sources from one camera to another.
    • Determine filming sequences and camera movements.
    • Clean audio and video equipment and store properly.
    • Ensure equipment the safe transfer and shipment of equipment.
    • Ensure the safe storage and integrity of data.
    • Work with computer-controlled lighting systems.
    • Conduct training sessions on selection, use, and design of audiovisual materials and the operation of presentation equipment.

    Requirements.

    • The preferred educational background would consist of formal technical electronics training.
    • Computer literacy skills and control systems programming familiarity are targeted skill set improvement goals to be achieved or already acquired through on-the-job experience or certification.
    • Aptitude to read and understand building construction blueprints is important.
    • The ability to work independently, be self-directed and interact with fellow employees and customers in a professional manner has direct results on success in this position.
    • Extensive travel is required for this position. All expenses are paid for or reimbursed by the company.
    Structured Cabling Operations Manager

    Full-time Position

    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. We are looking for a Project Manager will be responsible for managing small and large low voltage infrastructure, security and/or small AV projects.

     

    The ideal candidate will have previous project management experience of at least 3 years and have a thorough working knowledge of reading RFP’S, blueprints, specifications, contractual language, and project scheduling.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

    Responsibilities

    • Responsible for the development of detailed status reports containing financial results, physical progress, production schedule, and other issues, changes in scope etc. for projects under his/her responsibility
    • Ability to work independently performing site surveys for estimates, proposal preparation, or quality assurance. Provides documentation, reports, and information to operations as directed.
    • Initiates and monitors installation standards, and technical and supervisory training sessions for technicians and junior crew members.
    • Ensures the quality of workmanship, safety, and documentation per project.
    • Ability to quickly develop SOWs and material lists
    • Work efficiently with vendors and construction industry professionals
    • Thorough knowledge of copper, coaxial and fiber installations
    • Identifying and initiating workaround procedures in maintaining crew productivity during delays.

    Requirements

    • Excellent verbal and written communication skills
    • If required, initiates disciplinary action for those employees working under him or her.
    • Ability to effectively manage a project of at least 10 craft personnel with little or no direction.
    • Furthers oneself through ongoing education and certifications including but not limited to corporate or specialty courses.
    • Extensive travel is required for this position. All expenses are paid for or reimbursed by the company.

     

    Project Estimator

    Full-time Position

    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. We are looking for a Project Estimator to prepare accurate estimates for projects by gathering information and analyzing important project metrics. The goal is to provide detailed reports so the company can make informed decisions that will enhance its profitability and growth.

    The ideal candidate must have excellent numerical skills and an analytical mindset. You must also be experienced in managing relationships with key persons and have knowledge of cost and benefits that support profitable business decisions.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

    Responsibilities

    • Understand the project/program and its requirements
    • Determine key variables for cost and other estimates
    • Gather first-hand information from sites, warehouses or other venues
    • Conduct research to obtain data on labor costs, materials, production times etc.
    • Use software for data analysis, forecasting, and budgeting
    • Obtain and review offers and quotes by subcontractors or vendors
    • Perform risk analysis
    • Create and submit estimate reports or bids to appropriate persons (project managers, clients, bidding competitions etc.)
    • Build relationships with key vendors (subcontractors, suppliers, engineers etc.)
    • Provide consultation on planning (schedules, manpower needs etc.)

    Requirements

    • Proven experience as an estimator or similar position
    • Familiarity with financial and project management principles
    • In-depth knowledge of research and data analysis methods and estimation formulas
    • Exquisite math and IT ability with an analytical mindset
    • Proficient in relevant software (Timberline, HCSS HeavyBid)
    • Outstanding communication and negotiation abilities
    • Thoroughness and reliability
    • Excellent organizational skills
    • BSc/BA in engineering, construction science or relevant discipline
    • Certified Professional Estimator (CPE) will be an asset
    Security Engineer

    Full-time Position

    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. We are looking for a security engineer with a deep and wide expertise in the security space.

    The ideal candidate will make things more secure by protecting system boundaries, keeping computer systems and network devices hardened against attacks and securing highly sensitive data as well as having a background in security systems design or engineering.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

    Responsibilities

    • Engineer, implement and monitor security measures for the protection of computer systems, networks, and information
    • Identify and define system security requirements
    • Design computer security architecture and develop detailed cyber security designs
    • Prepare and document standard operating procedures and protocols
    • Configure and troubleshoot security infrastructure devices
    • Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
    • Ensure that the company knows as much as possible, as quickly as possible about security incidents
    • Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement

    Requirements

    • Proven work experience as a system security engineer or information security engineer
    • Experience in building and maintaining security systems
    • Detailed technical knowledge of database and operating system security
    • Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc
    • Experience with network security and networking technologies and with system, security, and network monitoring tools
    • Thorough understanding of the latest security principles, techniques, and protocols
    • Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols
    • Problem-solving skills and the ability to work under pressure
    • BS degree in Computer Science or related field
    Structured Cabling Technician

    Full-time Position

    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. We are looking for an experienced structured cabling technician with experience in performing installations, terminations, troubleshooting and documenting test results for cabling.

    The ideal candidate will have experience in small and large projects with new or existing commercial structures. They will also verify service by testing circuits, equipment, and alarms, identifying, correcting or escalating problems.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

     

    Responsibilities

    • Establish voice and data networks by installing, terminating and splicing cables.
    • Installing telecommunications equipment, routers, and switches, establishing connections, and programming features following industry standards.
    • Verify service by testing circuits, equipment, and alarms, identifying, correcting or escalating problems.
    • Documents network by labeling and routing equipment and cables.
    • Troubleshoot and repair equipment issues.

    Requirements

    • Climb up and down ladders.
    • Lift and/or move up to 100 pounds of equipment, to include extension ladder.
    • Push/pull up to 75 pounds of cable.
    • Work at high heights of up to 28’ and beyond.
    • Work in all weather conditions.
    • Bend, stand, sit, crawl, stoop, kneel, crouch walk, climb, lift and work with hands and arms throughout work shift in all environments (basements, crawl spaces, attics, ceilings, etc.).
    • Handle a variety of items, equipment, control knobs, switches, etc.
    • Have frequent interaction with team members, customers, and vendors. Strong customer service skills.
    • Complete paperwork accurately and submit on a timely basis.
    • Pass criminal background check and drug screen test.
    • Work nights, weekends and travel when needed.
    • Arrive to work on time.
    • Basic knowledge of and ability to operate hand and power tools.
    • Knowledge of construction documentation and blueprint reading.
    • Valid Driver’s license required safe driving record and reliable transportation.
    • Commitment to safety – OSHA Certifications OSHA 10 or OSHA 30 preferred.
    • Professional appearance and demeanor.
    • Basic computer and smartphone skills needed.
    • BICSI Installer certification preferred but not required.

     

    Security Systems Apprentice
    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. We are looking for a security systems apprentice which will assist our security technicians with day to day operations, documentation and inventory control.

    The ideal candidate will have a willingness to learn and implement different security platforms and take direction from project managers or other technicians.

    This is an entry level position that has potential for growth within our company.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

    Responsibilities

    • Coordinate with Security Technician and dispatcher for the purpose of completing service and work orders efficiently.
    • Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
    • Inform the dispatcher and or manager the status of service in order to take appropriate action.
    • Replace system components as assigned; panels, audible/visual alarms, etc.
    • Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of equipment required to complete service.
    • Respond to emergency situations during and after hours to resolve immediate safety concerns.
    • Maintains assigned vehicle, tools, and equipment.
    • Keep accurate inventory records.
    • Driving to job sites to perform service that will include occasional lifting, carrying, pushing and or pulling; some climbing and balancing; frequent stops, kneeling, crouching and or crawling; and significant fine finger dexterity. Generally, the job requires 20% sitting, 35% walking, and 45% standing.

    Requirements:

    • Computer networking skills preferred
    • Neat and professional appearance
    • Strong work ethic and good communication skills
    • Ability to work as part of a team
    • Must be able to pass a background check
    • Must comply with random drug screenings
    • A graduate of a technical institute would be a plus
    VoIP Technician
    K & M Communications is a full-service integrated solutions provider offering everything from customized design builds to installations, and always supported with first-class service. In our newest business division, we are looking to hire a VoIP technician that has experience with installing new or upgrading VoIP software with enhanced media gateways.

    The ideal candidate would have experience in the basics of Cloud Voice over IP (VoIP), telecommunications, including system installation, broadband circuits, and troubleshooting best practices and also training end-users on installations.

    The VoIP technology has been growing rapidly within the past couple of years and has great growth potential within our company.

    If this sounds like a role you would be interested in, please submit your resume to danielle@kandmcommunications.com.

    K & M Communications has a generous benefits that includes health insurance (80% company sponsored), 401K, PTO and sick time, and also pays 100% of short and long term disability insurance.

    Responsibilities

    • Provide support for SIP- and TDM-based software installations with enhanced media gateways. Familiarity with setting up auto attendants/hunt groups/call forwarding.
    • Troubleshoot voice services for all LAN and WAN hardware components, and configure correct communication media segments.
    • Perform lab testing, design, and architecture work.
    • Track competent working multifaceted projects.
    • Ensure compliance to infrastructure standards.
    • Analyze the customized product in association with the third party, if needed, for enhancing the VoIP network services.
    • Plan the network capacity for the system, and perform troubleshooting on the existing network.
    • Implement research technologies, and evaluate the work of the support technician.
    • Monitor IP and PBX servers for their functionalities.
    • Training and technical support for end users remotely and in-person
    • Ability to troubleshoot jitter and dropped call issues
    • Ability to tone and test RJ11 / RJ45 cable
    • Occasionally your time will be spent installing low voltage cabling such as copper and fiber voice, data, coaxial.

    Requirements:

    • Ability to learn systems from technical manuals and online resources
    • Friendly demeanor and patience with non-technical individuals
    • Minimum of two-years experience with Telecommunications, IT, or troubleshooting
    • Working knowledge of MS Office software suite
    • Must be able to differentiate between cable-pair colors
    • Must be able to lift a minimum of fifty pounds
    • Working knowledge of computer network and electrical circuits
    • Previous experience with traditional and IP telecommunications systems

    K & M Communications Corporation

    Northeast Office: 750 Washington Street, South Easton, MA 02375

    Southeast Office: 2598 E Sunrise Blvd, Suite 2104, Ft. Lauderdale, FL 33304

    Toll Free 844 461 3588

    info@kandmcommunications.com